How we rate casinos
Last updated: 15 July 2026
Trust in a review depends on knowing how it was produced. This page sets out exactly how CasinoRoo tests and scores every online casino we rank. Each site is scored out of 5 across seven weighted criteria, using accounts we fund with our own money.
Our weighted criteria
- Safety & fairness (25%) — licence validity checked against the offshore register, RNG/fair-play certification, data security, ownership transparency and complaint history.
- Withdrawal speed & limits (20%) — we request real withdrawals and time them via PayID and crypto, and assess weekly/monthly limits and KYC friction.
- Bonuses & wagering fairness (15%) — headline value versus real value: wagering multiplier, max bet, game weighting, time limits and cashout caps.
- Game library & providers (15%) — the range and quality of pokies, live and table games, and whether the studios are reputable and audited.
- Support & mobile (15%) — live-chat tested at multiple hours for speed and competence, plus mobile-site performance.
- Banking & AUD support (10%) — PayID, crypto, Neosurf, cards and bank transfer; native AUD; and any fees.
Our testing process
We register a real account, complete identity verification, make deposits using multiple methods, claim and attempt to clear bonuses, play across game categories, contact support with genuine questions, and request withdrawals to measure real payout times. We also monitor independent player feedback over time.
Ongoing review
Rankings are not set once and forgotten. We re-test sites periodically and in response to player reports. A casino that starts delaying payouts, tightening terms unfairly or mishandling complaints will drop in the rankings or be removed entirely — regardless of any commercial relationship. Read more about our independence in our affiliate disclosure.